How to Receive Return Request Updates by Webhook Push

Plans: Premium, Enterprise Platforms: All platforms

Overview

Webhooks are a gateway to receive real-time updates at a particular destination you define. AfterShip Returns allows you to easily create and manage webhooks and get real-time return request updates when events of interest occur.

Set up webhook push

Go to Settings > Webhooks in your AfterShip Returns admin


Click Create new webhook



Add the Endpoint URL and Description of what the webhook will be used for in the General settings



Please ensure that the endpoint URL you set to receive notifications can be accessed.

Under the Events section, select the product from the dropdown for which you want to get notifications.
Select the Product from the dropdown.

AfterShip Returns
AfterShip Protection
AfterShip Warranty

Users can now select which version of Returns Webhooks to use and can then check the events which can trigger a webhook notification.

AfterShip Returns

AfterShip Protection

AfterShip Warranty

Refer to our API documentation for more details.

For any further questions or help, please contact our chat support team or reach out to us at support@aftership.com.

Updated on: 21/04/2025