• Manage Custom Return Workflows

  Overview Merchants can set up custom return request workflows based on specific customer or return scenarios. These workflows give full control over how returns are approved, refunded, or exchanged—automatically or manually—based on defined conditions. What you’ll learn In this article, we will show you: Demo Set up custom return workflows Workflow priority (3-workflFew readers

• Add Support Chat Widget on Returns Page

  Overview The Support Chat Widget enables merchants to integrate live or automated chat support directly onto their branded returns pages. This feature helps reduce support inquiries and improve customer satisfaction by allowing shoppers to reach out during the return process without navigating away. What you'll learn Set up support chat widget on return page (3-set-up-support-chat-widgFew readers