AfterShip Returns Help Center
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  • Connect Kustomer with AfterShip Returns
    Overview Add AfterShip Return to your Kustomer support account for ease of accessing Return/warranty RMAs right inside the Kustomer support ticket window. The app fetches the RMAs associated with the ticket requesterโ€™s email address from your AfterShip Return account. The integration aims to boost your customer support teamโ€™s productivity. Support agents do not have to leave Kustomer support ticket window to RMAFew readers
  • Approve and Reject RMAs in Gorgias
    Overview The AfterShip Returns and Gorgias Integration bridges the gap between customer support and return management. By bringing Return Merchandise Authorization (RMA) data and actions directly into the Gorgias sidebar, support agents can view return statuses, tracking information, and perform critical RMA operations while chatting with customers in real time. This integration eliminates theFew readers
  • Return Care
    Overview Managing return costs can be challenging for merchants. AfterShip Return Care is a paid protection service offered to shoppers during checkout. Customers can choose to pay a small fee when placing an order. In return, they receive free returns and exchanges if needed later. If a customer purchases Return Care, they will not be charged any return-related costs for the order, including reFew readers

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