• Refund to Shopify Store Credit in AfterShip Returns

  AfterShip Returns has integrated with Shopify Store Credit, allowing merchants using Shopify’s native store credit feature to refund directly to Shopify store credit for a hassle-free experience. Learn more!Few readers

• Edit Return - Keep Item

  AfterShip's ‘Change to keep item’ feature now allows merchants to update the return method for a specific item within a return request to Green Return (customer keeps the item).Few readers

• Return Fraud Risk Assessment

  Learn how AfterShip Returns uses automated fraud risk assessment to analyze return request data and shipment tracking information, helping merchants detect high-risk returns and prevent return fraud efficiently.Few readers

• Reporting Return Fraud

  Report fraudulent return cases directly in AfterShip to enhance the platform’s fraud detection model and reduce future return fraud.Few readers

• Auto-Expire Return Requests

  The Auto-expire return request feature helps merchants to automatically close return requests when shoppers don’t ship items back within a defined time.Few readers

• Reject RMA - Auto-Refund Upsell and Cancel Exchange Order

  When a return request (RMA) that includes an upsell or exchange order is rejected, AfterShip Returns automatically refunds the upsell and cancels the exchange order to simplify the rejection process.Few readers