Use Shopify App Extension to Improve Exchange on Store Experience
Overview
Use Shopify App Extension to improve customer experience when they land at your store for product exchange during the return process.
The current script tag approach is proving to be a bit slow for merchants, loading the credit banner after the website content and third-party plugins and hindering the overall experience for the customers.
Shopify’s App Extension offers similar functionality as the Script tag but loads faster, allowing the credit banner to load simultaneously with the rest of the store content and doesn’t conflict with the third-party installations.
Type | Prerequisite | Loading Speed | Configuration activation time |
|---|---|---|---|
Script Tag | No limitations | Slower and often affected by third-party app extensions | |
App Extension | Theme 2.0 required | Fast | 1 - 3 minutes |
Enable Shopify App Extension
- Go to Online store > Theme in the Shopify settings
- Click Customize
- From the side menu, move to the third section App embeds
- Find Exchange credit banner and enable it
For any further questions or help, please contact our chat support team or reach out to us at support+returns@aftership.com.
Updated on: 15/04/2025