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Manage Your AfterShip Returns Subscription Plan

Overview


If your existing AfterShip Plan is not meeting your needs and you require access to AfterShip's more premium features, you can upgrade your plan. AfterShip Returns enables you to upgrade or downgrade your existing plan based on your business needs. Select a subscription plan that suits your requirements, and you're all set.


Change subscription plan (AfterShip billing users)


AfterShip billing users are the ones using Stripe for payment processing.


  1. Go to Billing in your AfterShip Returns settings.
  2. Click Upgrade now and choose the plan you want to upgrade to.



  1. Click the (...) icon and click Downgrade to opt for another plan.



  1. Choose the right plan you want to downgrade/upgrade to.
  2. Review the payment details and click Downgrade plan / Upgrade plan accordingly.




Change subscription plan (Shopify billing users)


Shopify billing users are the ones using Shopify for payment processing.


  1. Go to Billing in your AfterShip Returns settings.
  2. Click Upgrade now and choose the plan you want to upgrade to.
  3. Click the (...) icon and click Downgrade, and choose the plan you want to downgrade to.
  4. Click Confirm, and you will be directed to your Shopify store.
  5. Click Approve subscription.
  6. Upon confirmation, you will be taken back to the AfterShip admin, and your subscription will be applied.


FAQs


Q. How to upgrade from a Free Plan to a Paid Plan?


  1. Go to the Home page of the AfterShip Returns admin.
  2. Click Upgrade Now>choose a desired paid plan.
  3. Confirm plan and add payment details.
  4. Click Upgrade Plan.


Q. Can I test the plan features before purchasing?


Yes, we offer a 7-day free trial plan to help you test all the premium features of AfterShip Returns before purchase.


Q. How to upgrade to the Enterprise plan?


To upgrade to the Enterprise plan, please contact the AfterShip Sales team.


Q. How to manage my AfterShip Returns plan?


You can choose a plan based on your business needs and return volume. Plans can be upgraded or downgraded at any time from your account settings.


Q. Can I use one AfterShip subscription for multiple platforms?


Yes. A single AfterShip subscription can be used for multiple platforms. You can connect multiple stores from different platforms like Shopify, BigCommerce, Magento, and others under the same AfterShip account.



Updated on: 09/09/2025